Privacy Policy
Effective date: October 6, 2026
Who we are
Le Rouge Medical Distribution LLC("Le Rouge Medical," "we," or "us") distributes wound care products in the United States. Our address is 1555 Birdsall Street, Unit B, Houston, TX 77007.
This policy explains what information we collect, how we use it, and the choices you have. It covers this website and our business outreach to healthcare professionals.
What we collect through this website
Information you send us
Our contact, order and distributor forms ask for some or all of the following:
- Your name, email address and phone number
- Your organization or facility name
- Your country or region
- Products and quantities you want to order
- A delivery address and delivery instructions
- Any message you write to us
When you send a form, it is delivered to our team by email. It may also be sent to our internal sales tools so we can follow up.
Information collected automatically
- Page-view data. We use Vercel Web Analytics to count visits. It does not use cookies. It records things like the pages viewed, the site that sent you here, your general location by country, your device type and browser, and some actions, such as sending a form. We use it to see how the site is used, not to identify you.
- How you found us.When you first arrive, your browser keeps a small note for that visit in session storage. It holds the page you landed on, the site that referred you, and any campaign tags in the link you followed (such as "utm_source"). If you send a form, this note is sent with it. Session storage is not a cookie, and your browser clears it when you close the tab.
- Server logs. Our hosting provider, Vercel, keeps standard server logs. These include your IP address, browser type and the pages requested. They help keep the site running and secure.
We don't use advertising or tracking cookies on this website.
How we use information
- To answer your questions and requests
- To quote pricing and process orders
- To review distributor applications
- To follow up with you about our products
- To run, improve and secure the website
- To meet our legal obligations
Business outreach to healthcare professionals
To introduce our products to healthcare professionals, we collect business contact information about clinicians and healthcare organizations from public sources, such as the federal NPI Registry (NPPES) and other public CMS data, business listings, and organizations' own websites. We may contact you at your business email or phone.
Every email includes an unsubscribe link, and we honor removal requests within one business day. To stop calls, tell the caller or contact us. We keep a do-not-contact list so we don't reach out again.
Before we send an email, we may check that the business email address is valid. We do this to avoid sending mail to addresses that don't exist.
Email open and click tracking
Our business emails may tell us whether an email was opened and whether a link in it was clicked. This works through a small image in the email and through links that pass through our email provider. We use this to measure interest and to avoid sending emails people don't want. Many email apps let you block this by turning off automatic image loading.
Service providers we use
We use these providers to run our website, email and outreach. When they handle personal information, they do it to provide their service to us.
- Vercel hosts this website and provides our page-view analytics.
- Resend delivers our emails, including form notifications and business emails.
- Google Workspace runs our company email.
- Neon hosts the database where we keep business contacts and our do-not-contact list.
- An email-address verification service checks that a business email address is valid before we send to it.
- Google provides business listing information about healthcare organizations.
We may also share information if the law requires it, to protect our rights or the safety of others, or as part of a sale or merger of our business.
We don't sell your information
We don't sell personal information. We don't share it with others for their own marketing.
No patient information
Our website and systems are not designed for patient health information. Please don't send it. Do not include patient names, photos or other patient details in our forms or in emails to us.
Do Not Track
We don't track visitors across other websites. Because we don't do cross-site tracking, we don't respond to browser Do Not Track signals.
Children
This website is for healthcare professionals and businesses. It is not meant for children under 13, and we don't knowingly collect information from them. If you think a child has sent us information, contact us and we will delete it.
Security
We use reasonable safeguards to protect information, such as encrypted connections and limited access to our systems. No website or email system is perfectly secure, so we can't promise that information will never be exposed.
How long we keep information
We keep information only as long as we need it for the purposes in this policy, or as the law requires. We keep do-not-contact entries so that we don't reach out again.
Your choices
You can ask us to:
- Tell you what information we have about you
- Correct information that is wrong
- Delete your information
- Stop emailing or calling you
To make a request, email contact@lerougemedical.com or call 317-850-0843. We respond within 30 days. We may need to confirm who you are before we act on a request.
If you ask us to delete your information, we may keep your email address or phone number on our do-not-contact list. This is how we make sure we don't contact you again.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
Contact us
Le Rouge Medical Distribution LLC
1555 Birdsall Street, Unit B, Houston, TX 77007
Email: contact@lerougemedical.com
Phone: 317-850-0843